Terms of Service

Last Updated: January 2026

Welcome to Yege Learning. By enrolling your child in our tutoring programs, accessing our website, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services Provided

Yege Learning ("we," "us," or "our") provides personalized online tutoring and mentorship services for students in grades 1 through 12. Our services include, but are not limited to:

  • One-on-one or small group video sessions via secure conferencing tools.
  • Curriculum support in Math, English, Science, and Social Studies.
  • Homework review, feedback, and mentorship.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, though we will make reasonable efforts to notify active clients of significant changes.

2. Enrollment & Accounts

2.1 Registration

To enroll, parents or legal guardians must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials provided to you.

2.2 Student Safety

We are committed to a safe environment. All sessions are conducted online. Parents are encouraged to be present or nearby during sessions, especially for younger students.

3. Payment & Billing

3.1 Billing Cycle

Services are billed on a monthly basis. Invoices are sent via email and are due upon receipt to secure your child's spot for the upcoming month.

3.2 Pricing

Current pricing tiers (Sprout, Stem, Branch) are listed on our website. We reserve the right to adjust pricing with at least 30 days' notice to active clients.

3.3 Non-Payment

Failure to pay an invoice by the due date may result in the suspension of services until the balance is cleared.

4. Cancellation & Refund Policy

We strictly adhere to the following cancellation policy to ensure fairness to our tutors and stability for our students:

4.1 Monthly Cancellation Deadline

You must notify us by the 7th of the current month if you wish to cancel or pause services for the following month. (Example: To cancel for February, you must notify us by January 7th).

Failure to provide notice by this date will result in an automatic charge for the upcoming month.

4.2 Missed Sessions

Refunds are not issued for missed sessions or "no-shows." If a student cannot attend a scheduled session, please notify the instructor at least 24 hours in advance. Makeup sessions are granted solely at the tutor's discretion and availability.

5. Code of Conduct

We foster a culture of respect and growth. The following behaviors are prohibited and may result in immediate termination of services without refund:

  • Harassment, bullying, or abusive language toward tutors or other students.
  • Inappropriate sharing of personal contact information outside of authorized Yege communication channels.
  • Sharing of obscene or offensive material.

6. Intellectual Property

All materials provided by Yege Learning, including worksheets, lesson plans, website content, and logos, are the intellectual property of Yege Learning. These materials are for the personal use of the enrolled student only and may not be reproduced, distributed, or sold.

7. Limitation of Liability

Yege Learning is an educational support service. While we strive to help every student improve, we do not guarantee specific grades, test scores, or academic outcomes. Our services are provided "as is," and we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada and the province in which Yege Learning operates (Alberta). Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in that province.

9. Contact Us

If you have any questions about these Terms, please contact us: